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Information Guide

Beautelle technical services… looking after your equipment - servicing & repairs

Maintenance & Servicing  see panel for charges

Beautelle offers a comprehensive out of warranty servicing facility:

We strongly recommend that in order to keep your Beautelle equipment in excellent condition, it should be serviced regularly.

Maintenance Site Visit

For our customers with fixed electric and hydraulic couches we offer a maintenance site visit:

This includes as standard a visit by a Beautelle technician together with a thorough equipment safety check and routine service & maintenance of the equipment. The service will include replacement of any small fixings e.g. screws & bolts and lubrication, together with an appraisal of any additional major parts required e.g. electronic motors, hydraulic pumps, ratchets etc.

If major component parts are required these can normally be fitted at time of visit and are charged for additionally to the standard cost - please refer to our parts price list .If an offsite repair at our factory is deemed necessary a separate cost estimate for this will be provided for approval.

We can offer this service on all our own brands of couches and plinths. Please allow at least 4-5 weeks for us to schedule a site visit.

Factory Workshop Servicing

Easily portable products can be retuned to our factory workshop for servicing:

This includes as standard product check + general maintenance + quote for any additional factory repair + courier return after servicing.

 

Refer to table for maintenance & servicing charges.

To book please call 0121~332~1850 or email. Please allow at least 4 weeks for us to schedule an on-site visit.

 

Pre-Payment is required in full with all service activities and parts.



Replacement Parts

As a British manufacturer we can supply spare/ replacement component parts for our Beautelle equipment.

For major component parts required out of warranty e.g. electronic motors, hydraulic pumps, hand consoles etc., please refer to our parts price list download. You can order these major part items online or by telephone.

order major parts online>>

We are also able to supply spare/replacement component parts such as feet, castor wheels, knobs, cables, ratchets, for our Beautelle equipment - please contact us via the enquiry form for availability and cost (if applicable).

small parts enquiry form>>

note: parts for equipment over three years old may not be available.

 

Out of Warranty Repairs  see panel for charges

Beautelle offers a comprehensive out of warranty repair facility.

A repair facility is available for your Beautelle Equipment should it become damaged or require refurbishment after the guarantee period has elapsed.

Easily portable products can be returned to our factory workshop; alternatively for larger equipment a technical site visit is offered  Please see table for prices. Any required component parts are charged additionally to the cost of a repair/visit - please refer to our parts price list.

To book please call 0121~332~1850 or email

note: for repairs under warranty please refer to guarantee details.

 

Onsite re-upholstering Service

Beautelle offers a comprehensive onsite recovering service.

We also offer a fully comprehensive onsite re-upholstery service should your vinyl covering have any scrage marks, slits or tears that presents a serious infection control hazard

full details>>

Technical Servicing & Repair charges:

Onsite Maintenance & Service Visit / Technical Visit

single unit / *mainland UK
additional units @ £30 each

£295
Factory Workshop Service £95

Prices plus VAT.

Scotland, Ireland,TR,PL,TQ-P&A on request.

 

Order Replacement Parts

Major component parts:

e.g. electronic motors, hydraulic pumps, hand consoles etc., please refer to our parts price list download. You can order these major part items online.

 

Small component parts:

e.g. feet, castor wheels, knobs, cables, ratchets, etc., please click below to complete and submit a parts enquiry form for availability and a cost.

note: parts for equipment over 3yrs old may not be available.

To contact us call 0121 332 1850 or email us