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Servicing & Repairs

Maintenance & Servicing

Beautelle offers a comprehensive maintenance and servicing facility. We strongly recommend that in order to keep your Beautelle equipment in excellent condition, it should be serviced regularly.

Maintenance & Service Site Visit

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For our customers with fixed electric and hydraulic Beautelle couches we offer a maintenance site visit:

This includes as standard a visit to your premises by a Beautelle technician together with a thorough equipment safety check and routine service & maintenance of the equipment. The service will include replacement of any small fixings e.g. screws & bolts and lubrication, together with an appraisal of any additional major parts required e.g. electronic motors, hydraulic pumps, ratchets etc.

If major component parts are required these can normally be fitted at time of visit and are charged for additionally at the standard cost - please refer to our parts price list in the replacement parts section below. If an offsite repair at our factory is deemed necessary, a separate cost estimate for this will be provided for approval.

We can offer this service on all our own brands of couches, plinths and chairs. Please allow at least 4 weeks for us to schedule a site visit. Visits are offered Monday to Friday.

Factory Workshop Servicing

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Easily portable and smaller equipment products can be returned to our factory workshop for servicing:

This includes as standard product check + general maintenance + quote for any additional factory repair + courier return after servicing.

To book please call 0121~332~1850 or email us

Please allow at least 4 weeks for us to schedule an on-site visit.

Pre-Payment is required in full for all service activities and parts.

Replacement Parts

As a British manufacturer we can supply spare / replacement component parts for our Beautelle equipment.

For cost of major component parts required out of warranty e.g. electronic motors, hydraulic pumps, hand consoles etc., please refer to our parts price list download.

To order major part items please order online using the link below.

We are also able to supply spare / replacement component parts such as feet, castor wheels, knobs, cables, ratchets, for our Beautelle equipment. Please contact us via the enquiry form link below for availability and cost (if applicable).

Note: parts for equipment over three years old may not be available or may need to be made / ordered specially. We are only able to supply parts for our Beautelle brand of equipment.

Out of Warranty Repairs

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Beautelle offers a comprehensive out of warranty repair facility.

A repair facility is available for your Beautelle Equipment should it become damaged or require refurbishment after the guarantee period has elapsed. You can also book this facility if you require a broken part to be fitted by our engineers.

Easily portable products can be returned to our factory workshop; alternatively, for larger equipment a technical site visit is offered. Please see panel for prices. Any required component parts are charged additionally to the cost of a repair / visit.

To book please call 0121~332~1850 or email us

Note: for repairs that are under warranty please refer to our guarantee procedure >

Onsite Re-upholstery Service

Beautelle offers a comprehensive onsite recovering service.

A fully comprehensive onsite re-upholstery service is available should your vinyl covering have any scuff marks, slits or tears that presents a serious infection control hazard. Re-upholstery info >