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We're here to help you |
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· Expert,
knowledgeable advice and guidance on any of our products
· Information
on manufacturing lead times and delivery options when placing your
order
· Personal
Quotations for larger order requirements
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Technical assistance on bespoke product
requirements |
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· To
speak to a Beautelle
advisor
call
0121~332~1850
or
email us
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We are happy to receive salon, spa and medical buyers
at our factory,
strictly 'trade' by appointment only.
You can arrange to visit our factory to discuss your order
with our experienced advisory and technical teams. Please telephone
us in advance
to book a convenient date for your visit.
NOTE:
Showroom facility OPEN 10-4 weekdays
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How to order |
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By phone 0121~332~1850
Order quickly and
easily with one of our friendly advisors 9.30 - 4.30 Monday to
Friday
note: Accessory orders
under £50- to be placed online only |
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By Fax 0121~332~1851
Fax your official purchase order
(or
the order form provided) |
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By Post
Mail your official purchase order (or
the order form provided)
to our office:
Beautelle Ltd (Beautelle Product
Division)
Beautelle Manufacturing Centre
Moor Lane, Witton
Birmingham, B6 7HH. UK
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· Online
click
to go to our Secure
On-Line
Order System>>
Order securely online 24hours a day and
take advantage of some great web offers
note: Accessory orders under £50- to be placed
online only |
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Company Details:
Beautelle Ltd. Co. Reg: 6735158 Reg. Office: Moor Lane, Witton,
Birmingham, B6 7HH. UK
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Payment
Prices
All
products featured on our website and in our brochure are listed at
trade prices and are therefore subject to VAT at the prevailing rate (where
applicable).
Payment methods:
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Purchases by Sole Traders, Professional Individuals;
Partnerships, Organisations; Students |
NHS
- Clinics, Hospitals, Dental, GP Surgeries & Nursing Homes |
UK Government
- Laboratories, Universities, Emergency Services;
PLC Companies |
Ltd Companies; Project Managers / Designers, Contractors |
Outside of the UK - Export |
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All of the above
can
pay instantly either via the telephone or directly on our
website using most credit cards |
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Payment with order by credit
card, cheque or BACs. |
Fax or Mail your purchase order
(must have an official purchase order number). We will then
invoice on a 30 day basis. |
Fax or Mail your purchase order
(must have an official purchase order number). We will then
invoice on a 30 day basis. |
Payment with order by credit
card, cheque or BACs.
Proforma
invoice available. |
Payment with order by BACs or
credit card.
Proforma invoice available. |
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● Credit/Debit Cards - Payment may be made by Visa,
Mastercard ,Switch/Maestro or Solo 
● Cheque or Postal Orders - Payable to Beautelle Limited.
*Please allow 5 working days for cheques to clear before your order
is put into production.
● BACs Bank Transfer - please contact us to use this method.
Trade Accounts- Credit
available for regular customers upon application- conditions apply.
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Guidelines on Manufacture and Delivery |
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Manufacture |
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We
manufacture all equipment to order.
●
On standard custom made orders manufacturing time
will normally take
15* working days
from date of order.
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On larger
custom built salon orders identified with
▲
manufacturing time is
20* working days from date of order.
manufacturing times are approximate
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 OUR
EQUIPMENT PRODUCTS ARE BRITISH MADE TO ORDER
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note * manufacturing times are approximate and may be subject to
change. This will be confirmed at time of ordering or
during production.
Please add a further 2-3 weeks to the normal
custom-made manufacturing time for alternative bespoke finishes
and commissioned order requirements e.g.
alternative wood colour finish.
Please allow an additional 2-3 working days
after manufacture completion for a standard courier delivery.
For on-line orders
allow 2 days extra
for email receipt and our email
confirmation.
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i mportant note re: deliveries:
a signature is required
against all our deliveries ;
cheques require clearance before an
order is manufactured.
we cannot accept responsibility for
late deliveries caused by Quality Control or transport delays.
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factory plant holiday periods:
21-30 Aug ; 20 Dec -3 Jan. |
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Delivery |
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Our standard courier
service on all equipment orders £60 or over is offered FREE OF CHARGE throughout mainland UK.
Goods are
normally despatched by our nominated couriers:
Standard Courier Delivery
The courier
will deliver during normal weekday working hours to the address you
specify. For larger/heavier equipment identified with
▲
a specialist pallet courier will
deliver sometime during a given 3- day period. This service
transports the equipment fully built, and crated to the entrance of
your premises and does not include any installation or fitting
(please see our personal delivery if you require an installation
service). |
 FREE
STANDARD COURIER DELIVERY ON ALL EQUIPMENT
ORDERS £60 OR OVER THROUGHOUT MAINLAND UK
*Orders under
£60 are subject
to £6.95+vat packaging and courier charge. |
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important note:
If you are ordering
hydraulic or electronic equipment (particularly if your premises
are not at ground level) we strongly
recommend you consider our excellent personal delivery and
installation service offered throughout England and Wales at a
minimal charge. |
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Additional Manufacturing and Delivery Services
(see additional service charge
panel)
 Personal
Delivery & Installation by Beautelle Technician/s
A specialist and personalised
service where your equipment is delivered, assembled and
installed for you by qualified Beautelle technical staff. We
will arrange a specific working weekday and time window for
delivery with you. In addition, your equipment will be
demonstrated to you and you will have the opportunity to check
over the equipment with the technician on-site.
Strongly recommended on larger
salon items, particularly hydraulic or
electronic equipment identified with this symbol
▲,
on salon suite orders or if your premises are not
at ground level.
note: If you are ordering a salon
suite of furniture for Personal Delivery & Installation, larger
couch and treatment chair items would be charged as stated,
smaller trolleys and stools would be included/installed FREE OF
CHARGE.
Removal Service
(offered with Personal Installation)
We also offer a removal service
whereby you can arrange for our technicians to dispose of your old
equipment. This must be agreed/arranged prior to our visit.
Should you wish to delay your delivery we also provide a safe and
secure storage service.
Accelerated Manufacture with Speedy Delivery
An express manufacture and delivery
priority service - please check availability
Specified Day for Delivery
(standard manufacturing times apply)
Book a specified weekday or Saturday
for your courier delivery |
Additional
Manufacturing and Delivery Service Charges
Personal Delivery & Installation:
1-3 units £95.00 +vat
4-6 units £145.00 +vat
7+ units £POA
Additional Services:
Removal Service- removal & disposal of old
equipment (to be agreed prior to visit).
Free of Charge with Personal Installation.
Accelerated Manufacture with Speedy
Delivery:
Priority portable couch/chair £20.00 +vat
Priority static couch/chair £25.00 +vat
Priority stool/trolley £15.00 +vat
(please check for availability)
Specified Day for Delivery:
Specified Weekday £10.00 +vat
Specified Saturday £20.00 +vat
standard
manufacturing times apply with these
services |
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please telephone 0121~332~1850
to book any of the above special delivery services.
note:
additional delivery services cannot be ordered online
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Export |
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We welcome export orders from around the world and are used to
working with oversees clients who prefer to arrange their own
shipping agent to collect and transport their export order from
our UK Factory. Alternatively we can deliver our equipment
worldwide by air or sea.
We regularly supply overseas clients throughout Europe and The
Middle East, usually X-works and are well equipped to provide
competitive quotes for bulk export requirements.
For all export enquiries
click here to
email us
Offshore
We
regularly ship to offshore UK destinations (e.g. Channel
Islands/Ireland). |
Export Rates
Export
courier rates are
dependant on weight and destination
- competitive rates
available on request.
For long distance destinations
- we can supply packaged and crated ex-factory for
collection.
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mail
order deliveries - important guidelines
We make
every effort to ensure that our products arrive with you
in the best condition possible. When you receive your
parcel(s) from the courier please follow these
guidelines:
If the parcel(s) look damaged please sign for it as
'damaged' or reject it from the courier. In the event of
damage please notify Beautelle Ltd immediately and
retain all packaging. Always check the contents of your
parcel against your itemised invoice (which will be
enclosed inside the parcel). Please report any shortages
to BL within 24hours. Any query reported within 24hours
will be dealt with by our Customer Services Team as
expeditiously as possible- Call 0121~332~1850. |
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Looking after your equipment investment |
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Feel confident in the knowledge that you have purchased your
equipment direct from the manufacturer with the expertise to
offer a comprehensive repair and servicing facility. |
Maintenance
& Service Charges
Factory service - £75.00 +vat
Price includes: product check + general
maintenance + quote for any additional
factory repair + courier return after
servicing.
Maintenance site visit -
£175.00+vat
single unit - additional units @£30.00+vat
each
(England & Wales - Scotland POA).
Price includes: onsite visit by Beautelle
Technician + equipment check + general
maintenance + quote for any additional
offsite factory repair.
(allow approx.4/5 weeks for a site visit)
Out of
Guarantee Repairs -
POA
Onsite
Re-upholstering -
POA
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Maintenance & Servicing
(please refer to green box for service charges).
After our 12 month guarantee has
elapsed we strongly recommend that in order to keep your Beautelle
equipment in excellent condition, it should be serviced regularly.
Our service includes a general 10
point maintenance check & fix ; a safety check ; an appraisal & cost
estimate of any additional factory repair .
Easily portable products can be
retuned to our factory workshop for servicing. For customers with
fixed electric and hydraulic couches and salon suites we offer a
thorough on-site inspection, maintenance and repair service. Please
allow at least 4-6 weeks for us to schedule a site visit - to book
please call 0121
332~1850
Out-of- guarantee
Repairs
Our factory workshop can also offer a
comprehensive repair facility for your Beautelle Equipment should it
become damaged or require refurbishment or re-upholstering due to
general wear. Please contact our customer services on 0121 ~332~1850
for a quotation.
Onsite re-upholstering service
Whatever the type or brand of couch or
chair you have, and whatever its condition, Beautelle can restore it
to its former glory. Our expert upholsterers use the highest
standards of traditional skills backed by the latest technology to
carry out a full onsite re-upholster of your therapy equipment.
Beautelle's onsite re-upholstery
service ensures that your equipment will not be out of service for
any length of time with all processes carried out in the treatment
centre/salon or spa with minimal fuss.
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Replacement parts
We are able to supply spare/replacement component parts for our
Beautelle equipment -contact our customer services for availability
and cost (if applicable), or complete the parts form online. |
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Order Replacement
Parts
As a British
manufacturer we can supply spare/ replacement component parts for our
Beautelle equipment.
For component parts such as feet, castor wheels, knobs,
cables, ratchets, consoles, etc., please click the button above to complete
and submit a parts enquiry form. Our technical support will respond to your
enquiry with availability and a cost if applicable.
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