Quick reference guide to this page
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All you need to know about ordering, payment, delivery
and after sales... |
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How to order
By phone
0121~332~1850
Place your
order instantly with a sales advisor Monday to Friday 9.30 - 4.30
note:
Accessory orders under £50 to be placed online only
By Fax 0121~332~1851
Fax your
official purchase order
Online
 Order
securely online 24hours a day
note: Accessory orders under £50 to be
placed online only
Secure Online Order System>>
By Post
Mail your
official purchase order to our office:
Beautelle Product Division,
Beautelle Manufacturing Centre
Moor Lane, Witton. Birmingham, B6 7HH. UK |
Quotations
As an
established equipment manufacturer and supplier, our sales and
technical service staff are happy to assist with all types of
enquiry in order to provide the most competitive equipment quotation
for your organisation.
Advice &
guidance
For expert
advice and guidance on any of our products call or email for
technical assistance.
Bespoke
products & product modifications
All Beautelle
products are manufactured to order in our British factory. If you
cannot find the exact size or specification you require we can
re-design and modify our products to meet your own particular
requirements.
more about
our bespoke
service>> |
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We're here to help you
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Expert advice and guidance on
any of our products
· Information
on manufacturing lead times and delivery
options when placing your order
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Quotations for larger order requirements
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Technical
assistance on bespoke product requirements |
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To speak to an advisor call 0121 332 1850 or
email us
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Visiting Us |
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We are happy to receive salon, spa and medical buyers
at our factory.
You can arrange to visit our factory to discuss your order
requirements with our experienced technicians.
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Visiting our factory is strictly 'trade' by appointment only.
Please telephone us in advance
to book a convenient date and time for your visit.
click for details of our location>>
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Payment
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Prices |
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Credit & Debit Cards
Payment may be made by Visa,
Delta, Mastercard, Maestro, Solo or American Express
Cheque s
Payable to Beautelle. (cheques
need to clear before order
commences production).
BACs Bank Transfer
P lease contact us to use this method.
(Mandatory on all export orders).
Credit Accounts
Credit terms available -see table below. Orders must be accompanied
by an official purchase order.
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All products featured on
our website and in our brochure are listed at trade prices and are
therefore subject to VAT at the prevailing rate (where applicable).
Prices shown in our
catalogue and on the internet are correct at date of publication but
are subject to alteration without prior notice. Errors and omissions
are excepted.
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Payment methods |
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Purchases by Sole Traders, Professional Individuals;
Partnerships, Organisations; Students |
 
NHS
- Clinics, Hospitals, Dental, GP Surgeries & Nursing Homes |
UK Government
- Laboratories, Universities, Emergency Services;
PLC Companies |
 
Ltd Companies; Project Managers / Designers, Contractors |
Outside of the UK - Export |
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All of the above
can
pay instantly either via the telephone or directly on our
website using most credit cards |
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Payment with order by credit
card, cheque or BACs. |
Fax or Mail your purchase order. We will then
invoice on a 30 day basis. |
Fax or Mail your purchase order. We will then
invoice on a 30 day basis. |
Payment with order by credit
card, cheque or BACs.
Proforma
invoice available. |
Payment with order by BACs or
credit card.
Proforma invoice available. |
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Guidelines on Manufacture
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Manufacture
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ALL OUR EQUIPMENT PRODUCTS ARE
PRODUCED TO ORDER.
Our standard
custom-made order manufacturing time will normally take *15-20
working days from date of order and will be confirmed at time of
ordering.
Please allow an
additional 2-3 working days after manufacture completion for a
standard courier delivery.
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note * manufacturing times are approximate and may be subject to
change. This will be confirmed at time of ordering or
during production.
Please allow a further
10-15 working days to the normal custom-made
manufacturing time for commissioned order requirements
and alternative bespoke finishes.
For on-line orders
allow 2 days extra
for email receipt and our email
confirmation.
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factory plant holiday periods:
20-31 Aug ; 21 Dec -4 Jan. |
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Express
Manufacture
On
selected product lines where you see this symbol
Beautelle
offers you the option of receiving your equipment more quickly. This
service is FREE
OF CHARGE
and ensures your order will receive priority in our factory
manufacturing process.
click for more details about this service>> |
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Delivery Options |
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Standard Courier Service  (free)
Goods are
despatched using our nominated couriers. The courier will deliver
during normal weekday working hours to the business delivery address you
specify.
For larger
/ heavier equipment a specialist
pallet courier will deliver sometime during a given 3-day period. We
regret no particular day
/
time can be specified within this 3-day window. This service transports the equipment fully built, and crated to the
entrance of your premises and does not include any installation or
fitting. (If you require
an
installation service
or a delivery on a specified day
/
time please
see our
personal delivery option below).
Personal Installation & Delivery
(see panel for charges)
A specialist and
personalised service where your equipment is delivered assembled and
installed for you by qualified Beautelle technical staff. We will
arrange a specific working weekday and time window for delivery with
you. In addition, your equipment will be demonstrated to you and you
will have the opportunity to check over the equipment with the
technician on-site. (Standard
manufacturing times apply with this service).
This service is strongly
recommended on larger equipment items, particularly hydraulic or
electronic equipment identified with this symbol
or if your premises are
not at ground level.
Disposal - A
Removal Service to uplift and dispose
of your old equipment is offered free with Personal Installation.
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Overseas
We regularly supply overseas clients
throughout Europe and The Middle East and welcome export orders from
around the world.
FOB - for long distance destinations we
can supply expertly packaged and crated ex-factory for collection.
Offshore
We regularly ship to offshore UK
destinations (e.g. Channel Islands/Ireland):
Delivery by air or sea -
POA dependant on weight and destination. |
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Standard
Courier Service
FREE on all equipment orders
£75 or over throughout mainland UK.
( Orders under
£75 subject
to £6.95+vat) |
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Personal Installation
1-3 units £95.00 +vat
4-6 units £145.00 +vat
7+ units £POA
(not available
in Scotland) |
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note: deliveries
a signature is required
against all our deliveries
we cannot accept responsibility for
late deliveries caused by Quality Control or transport delays.
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note: mail order
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When you receive your parcel(s) from the courier please follow
these guidelines:
If the parcel(s) look damaged please sign for it as 'damaged' or
reject it from the courier. In the event of damage please notify
Beautelle immediately and retain all packaging. Always check the
contents of your parcel against your itemised invoice (with the parcel). Any query reported within 24 hours
will be dealt with as quickly as possible.
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To speak to an advisor call 0121 332 1850 or
email us
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Export |
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We welcome export orders
from around the world and regularly supply overseas clients throughout Europe and The Middle
East, usually X-works and are well equipped to provide competitive
quotes for bulk export requirements.
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We are used to working with oversees
clients who prefer to arrange their own shipping agent to collect
and transport their export order from our UK Factory. Alternatively
we can provide transportation quotations for shipping
(see panel above).
For all export enquiries
click here to
email us>>
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Beautelle technical services… with you when it matters |
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Looking After Your Equipment |
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Maintenance &
Servicing (see panel for charges)
Beautelle offers a comprehensive out of warranty repair
and servicing facility.
We strongly recommend that in order to
keep your Beautelle equipment in excellent condition, it should be
serviced regularly.
Our service includes a general
maintenance check & fix; a safety check; an appraisal & cost
estimate of any additional offsite factory repair.
For customers with fixed, electric and
hydraulic couches we offer a thorough on-site inspection,
maintenance and repair service. To book, call or email and please
allow at least 4-5 weeks for us to schedule an on-site visit.
Easily portable products can be retuned
to our factory workshop for servicing.
Out-of-guarantee Repairs
Our factory workshop can also offer a
comprehensive repair facility for your Beautelle Equipment should it
become damaged or require refurbishment or re-upholstering due to
general wear. Please contact us for a quotation.
note:
for repairs under warranty please refer to guarantee details. |
Onsite
re-upholstering Service
Whatever the type or brand of couch or
chair you have, and whatever its condition, Beautelle can restore it
to its former glory with a full onsite re-upholster of your therapy
equipment.
Please contact us for a quotation.
more about
our re-upholstering service>>
Replacement Parts
For
major component parts required out
of warranty e.g. electronic motors,
hydraulic pumps, hand consoles etc.,
please refer to our
parts price
list download. You can
order these major part items
online
or by telephone.
click to order
major parts online>>
We are
also able to supply spare/replacement
component parts such as feet, castor
wheels, knobs, cables, ratchets, for our Beautelle
equipment - please contact us via
the enquiry form for
availability and cost (if
applicable). |
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On Site Service
£175.00+vat single unit
additional units @£30.00+vat each
(England & Wales - Scotland
POA).
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Factory
service
£75.00 +vat
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Order Replacement Parts
As a
British manufacturer we can supply spare/ replacement component
parts for our Beautelle equipment.
For
component parts such as feet, castor wheels, knobs, cables,
ratchets, etc., please click the button below to
complete and submit a parts enquiry form. Our technical support
will respond to your enquiry with availability and a cost if
applicable. .
note:
parts for equipment over three years old may not be available. |
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click for parts enquiry form>>
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To speak to an advisor call 0121 332 1850 or
email us
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Company
Details |
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Beautelle Therapy Equipment
Manufacturing
Centre, Moor Lane,
Witton, Birmingham
B6 7HH
Registered Number
6735158
registered office as company address. |
Meditelle Ltd - Group of Companies also includes:
Meditelle Medical
Equipment www.meditelle.co.uk
Meditelle Dental
Equipment www.meditelle-dental.co.uk
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