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Customer Services

 

Customer Services

Ordering

Quotations

Product Guidance

Visiting Us

Payment

Manufacture Guidelines

Delivery Options

Export

Maintenance & Servicing

Re-upholstering Service

Repairs & Spare Parts

Guarantee

Terms & Conditions

Company Details

 

Information

Information Guide

Order Your Brochure

Quick reference guide to this page

how to order

advice about our products

payment

manufacture lead times

delivery options & installation services

export ordering

maintenance & servicing

re-upholstering service

repairs & replacement parts

guarantee

terms & conditions

All you need to know about ordering, payment, delivery and after sales...

How to order

By phone  0121~332~1850

Place your order instantly with a sales advisor Monday to Friday 9.30 - 4.30
note: Accessory orders under £50 to be placed online only

By Fax  0121~332~1851

Fax your official purchase order

Online

Order securely online 24hours a day
note: Accessory orders under £50 to be placed online only

Secure Online Order System>>

By Post

Mail your official purchase order to our office:
Beautelle Product Division, Beautelle Manufacturing Centre
Moor Lane, Witton. Birmingham, B6 7HH. UK

Quotations

As an established equipment manufacturer and supplier, our sales and technical service staff are happy to assist with all types of enquiry in order to provide the most competitive equipment quotation for your organisation.

Advice & guidance

For expert advice and guidance on any of our products call or email for technical assistance.

Bespoke products & product modifications

All Beautelle products are manufactured to order in our British factory. If you cannot find the exact size or specification you require we can re-design and modify our products to meet your own particular requirements.

more about our bespoke service>>

We're here to help you

Expert advice and guidance on any of our products

 Information on manufacturing lead times and delivery options when placing your order

Quotations for larger order requirements

Technical assistance on bespoke product requirements

To speak to an advisor call 0121 332 1850 or email us

 

Visiting Us

   

We are happy to receive salon, spa and medical buyers at our factory.

You can arrange to visit our factory to discuss your order requirements with our experienced technicians.

Visiting our factory is strictly 'trade' by appointment only.

Please telephone us in advance to book a convenient date and time for your visit.

     
Payment Prices  

Credit & Debit Cards

Payment may be made by Visa, Delta, Mastercard, Maestro, Solo or American Express

   

Cheques

Payable to Beautelle. (cheques need to clear before order commences production).

BACs Bank Transfer

Please contact us to use this method. (Mandatory on all export orders).

Credit Accounts

Credit terms available -see table below. Orders must be accompanied by an official purchase order.

All products featured on our website and in our brochure are listed at trade prices and are therefore subject to VAT at the prevailing rate (where applicable).

Prices shown in our catalogue and on the internet are correct at date of publication but are subject to alteration without prior notice. Errors and omissions are excepted.

 
 
Payment methods    

Purchases by Sole Traders, Professional Individuals; Partnerships, Organisations; Students

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NHS - Clinics, Hospitals, Dental, GP Surgeries & Nursing Homes

UK Government - Laboratories, Universities, Emergency Services;
 PLC Companies

 

Ltd Companies; Project Managers / Designers,  Contractors

Outside of the UK - Export 

Pay instantly via the telephone or directly online on our website using most credit cards

OR

Payment with order by credit card, cheque or BACs.

Proforma invoice available

Fax or Mail your purchase order. We will then invoice on a 30 day basis.

Fax or Mail your purchase order. We will then invoice on a 30 day basis.

Payment with order by credit card, cheque or BACs.
Proforma invoice available.

Payment with order by BACs.
Proforma invoice available.

 
 
Guidelines on Manufacture
Manufacture    

ALL OUR EQUIPMENT PRODUCTS ARE PRODUCED TO ORDER.

Our standard custom-made order manufacturing time will normally take *15-20 working days from date of order and will be confirmed at time of ordering.

Please allow an additional 2-3 working days after manufacture completion for a standard courier delivery.

note * manufacturing times are approximate and may be subject to change.  This will be confirmed at time of ordering or during production.

Please allow aditional manufacturing time for commissioned order requirements and alternative bespoke finishes.

For on-line orders allow 2 days extra for email receipt and our email confirmation.

 

 

   
Delivery Options    

FREE Standard Courier Service

A FREE delivery service for all equipment orders over £75 is offered as follows:

Smaller equipment and flat packed items are despatched using our nominated couriers on a 2-3 day service. The courier will deliver during normal weekday working hours to the business delivery address you specify. For larger / heavier equipment a specialist pallet courier will deliver sometime during a given 3-5 working day period (dependent on location). We regret no particular day / time can be specified within this 3-5 day window. This service transports the equipment fully built, and crated to the entrance of your premises (i.e. curbside) and does not include any installation or fitting.

note: NO TIMES CAN BE SPECIFIED with the free delivery services.

If you require an installation service or a delivery on a specified day / time please see our personal delivery option below.

A signature is required against all deliveries.

 

Personal Installation with Delivery

 see panel for charges

A specialist and personalised service where your equipment is delivered, assembled and installed for you by qualified Beautelle technical staff. We will arrange a specific working weekday and time window for delivery with you. In addition, your equipment will be demonstrated to you and you will have the opportunity to check over the equipment with the technician on-site.

(Standard manufacturing times apply with this service).

This service is strongly recommended on larger equipment items, particularly hydraulic or electronic equipment identified with this symbol or if your premises are not at ground level.

Disposal - A Removal Service to uplift and dispose of your old equipment is available upon request with Personal Installation.

Overseas

We regularly supply overseas clients throughout Europe and The Middle East and welcome export orders from around the world.

FOB - for long distance destinations we can supply expertly packaged and crated ex-factory for collection.

Offshore

We regularly ship to offshore UK destinations (e.g. Channel Islands/Ireland):

Delivery by air or sea - POA dependent on weight and destination.

Standard Courier Service

FREE on ALL equipment orders £75 or over throughout mainland UK.

(Orders under £75 subject to £6.95+vat)

Personal  Installation

Chargeable by area as follows:
Postcodes Price

B, DY, WV, TF, CV, WR, WS, NN, OX, ST, MK, LE

£75

DE, CW, SK, WA, M, WN, BL, OL, BB, PR, FY, HD, HX, HP, SG, LU, AL, HR, GL, CH, L

£85

NP, LD, RG, SN, BS, BA,S, NG, CB, CM, BD, LS, HG, WF

£95

WD, EN, HA, N, IG, UB, W, NW, WC, EC, E, TW, SW, SE, SM

£105

DN, LN, PE, SO, SP, SY, HU, YO, WF, SL

£115

LA, DL, TS, CF, RH, GU, KT, CR, BR, DA, RM

£125

LL, SA, TA, DT, BH, IP, CO, CA, DH, SR

£135

ME, PO, CT, TN, BN, SS, NR, EX, NE,

£145

Prices plus VAT.

Scotland, Ireland, TR,PL,TQ - P & A on request.

note: deliveries

we cannot accept responsibility for late deliveries caused by Quality Control or transport delays.

To speak to an advisor call 0121 332 1850 or email us

 

Export    

We welcome export orders from around the world and regularly supply overseas clients throughout Europe and The Middle East, usually X-works and are well equipped to provide competitive quotes for bulk export requirements.

We are used to working with oversees clients who prefer to arrange their own shipping agent to collect and transport their export order from our UK Factory. Alternatively we can provide transportation quotations for shipping (see panel above).

For all export enquiries email us>>

 
Company Details    

Beautelle Therapy Equipment

Manufacturing Centre, Moor Lane,

Witton, Birmingham B6 7HH

Registered Number 6735158

registered office as company address.

Meditelle Ltd - Group of Companies also includes:

Meditelle Medical Equipment  www.meditelle.co.uk

Meditelle Dental Equipment  www.meditelle-dental.co.uk

Meditelle First Aid Equipment www.meditelle-first-aid.co.uk