·         We insist that all our products comply with the Furniture & Furnishings Fire Safety Regulations S11324.  Further quality assurance is endorsed by our products meeting The British Safety Standards BS3379/5852.  We also ensure that our component electronic motors comply with EMC Directives.

·         We only use the best quality materials and components to manufacture our products.  Example: we use 1.5mm thickness aluminium and A Grade 9mm Treated Timber with inserts as opposed to wood screws on our Windsor Portable Couch. We will not use the cheaper alternatives commonly used by other manufacturers.

·        We will only use materials that have been tested to meet rigorous safety requirements.  Not all companies are so scrupulous.  Example: when we tested an imported brand of portable couch we found it to give off dangerous levels of toxic fumes from unregulated foam padding.
We also use environmentally friendly materials wherever possible.  Example: Beechwood used on certain models is taken from forests that have a re-plantation programme in operation.

·         We aim to keep our prices as low as possible whilst maintaining high quality.  We will not compromise on quality just to make a quick profit.  If you see companies selling cheaper alternatives ask yourself why?: Companies do this by using the cheapest components possible and compromising on quality, or by importing products from abroad which do not comply with any British Safety Standards. Products sold by third party retailers will have incorporated two profit mark-ups, both the original manufacturers and the third party retailer's, which usually means that the product was manufactured cheaply in the first place in order to absorb two profit margins.

·         We concentrate on what we do best.  We design and manufacture only equipment, and tailor make our couches and equipment for each and every individual customer. We are best placed to respond to customer needs and offer expert, quality advice to customers.  Example: third party wholesalers/retailers who offer a 'one stop shop' may stock such a diversity of products that they are purely merchants selling '˜off the shelf' from warehouses. They do not have specialist technical knowledge or manufacturing expertise about the numerous products they buy in and sell on.